Privacy Policy

Sustainable Wellness of Georgia LLC ("we," "our," or "us") deeply values your trust and respects your privacy. This policy outlines how we collect, use, and safeguard your personal information across our website, online forms, and SMS communications. By using our services, you agree to the terms outlined here. Please review in conjunction with our Terms of Service.

1. Information We Collect

We collect two types of information:

Non-Personal Information: Includes browser type, device info, and time spent on site. This helps us improve the overall experience and site performance.

Personal Information: Includes your name, email, phone number, and other contact details submitted voluntarily through forms, bookings, or opt-in actions.

2. SMS Communications & Consent

By opting into SMS, you consent to receive wellness-related updates, appointment reminders, and follow-up messages. We collect and securely store:

Your phone number

Timestamp of opt-in

Messaging history (for support and compliance)

You may opt out at any time by replying STOP to any message.

3. Cookies & Tracking Technologies

We use cookies and tracking tools to understand how visitors engage with our website and improve your experience. These do not collect personal data unless you voluntarily submit it.

Third-party services (e.g., analytics or ad providers) may also use cookies in accordance with their own privacy policies.

4. How We Use Your Information

We may use your information to:

Deliver services you request

Send appointment reminders or important service messages

Respond to support inquiries

Improve offerings and optimize user experience

Meet legal or regulatory obligations

5. How We Share Your Information

We do not sell your information. We only share it with:

Trusted service providers (e.g., CRM, SMS tools, website hosts) who help us operate

Legal authorities if required by law

Successors, in the event of a business acquisition or restructure

6. How We Protect Your Data

We use industry-standard safeguards, including encryption and limited access, to protect your personal data. While we take every reasonable precaution, no system is completely immune to risk.

7. Your Rights

At any time, you may:

Request access to your personal data

Ask us to correct or delete it

Withdraw consent for email or SMS (reply STOP to unsubscribe)

To make such requests, email us at: [email protected]

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. If we learn we have inadvertently collected such data, we will delete it promptly.

9. International Users & GDPR

For EU residents, we handle data in line with the General Data Protection Regulation (GDPR). You have the right to:

| Access your data

| Request deletion or correction

| Request data portability

10. Policy Updates

We may update this policy to reflect changes in practice or law. The latest version will always be available on our website, with an updated effective date.

11. Contact Us

If you have any questions or privacy-related concerns, please reach out:

📧 [email protected]